Welcome To Aptive

Visit the Aptive Customer Portal

Dear Evergreen Customers,

I’m excited to share an important update! Evergreen Pest Solutions is officially joining forces with Aptive Environmental, one of the nation’s fastest-growing pest control companies. Since we’ve already been servicing your home as part of the Aptive neighborhood, this is simply a name transition—allowing you to experience the full benefits of the Aptive brand. This partnership strengthens our ability to provide the exceptional service you expect while maintaining our unwavering commitment to excellence and customer care.

What This Means for You

Same Pricing & Familiar Faces: You’ll continue to enjoy the same great pricing, and the local team you know and trust—now part of the Aptive family—will still be here to serve you.
Unwavering Reliability: Our commitment to providing high-quality, dependable pest control remains unchanged. With Aptive’s resources and expertise, we’re further strengthening our ability to protect your home.
Upgraded Solutions: Gain access to Aptive’s cutting-edge pest control solutions, including customizable service plans designed to create an even stronger barrier of protection around your home.
Further Customer Dedication: Your trusted local team is now part of Aptive, continuing their commitment to delivering the exceptional service you’ve come to expect. With access to new techniques and treatments, they’re enhancing your protection and ensuring an even stronger defense against pests.

Aptive has been a trusted provider in our community for the past eight years, and after getting to know their team and approach, I’m confident in their ability to uphold the high standards you deserve. Beyond their innovative and effective treatments, what impressed me most was their dedication to customer service—both locally and nationally.

I understand that trust is built over time, and I’m committed to ensuring a seamless experience for you. I’ll be working closely with Brice Tewksbury, Aptive’s Regional Operations Manager, to support you every step of the way. If you have any questions or concerns, please don’t hesitate to reach out to me directly.

We are looking forward to providing your first service. In the meantime, we invite you to log into the Aptive Customer Portal and explore the array of features that put you in control of your Aptive experience.

Thank you for your continued trust and support—we’re excited to welcome you to the Aptive Neighborhood!

Warmly,
Daniel Blackner
Evergreen Pest Control, now proudly part of Aptive Environmental

Frequently asked questions

We understand that change can bring questions, and we want to assure you that we are committed to making this transition as smooth and seamless as possible. Below are answers to common questions to help guide you through this process. If you have additional concerns, we are here to help!

Services and Contracts

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Will my current pest control services change?

No, your services will continue without any interruptions. We remain dedicated to delivering the same high-quality pest control you trust.

What happens to my existing contract?

Your contract remains valid under the same terms and conditions. If any adjustments are needed, we will communicate them clearly in advance.

Will my service schedule stay the same?

Yes, your scheduled services will continue as planned. If there are any changes, we will notify you ahead of time.

Will there be new services or benefits available?

Yes! As part of this transition, we are excited to introduce additional service options and enhanced technology. Stay tuned for more details!

Pricing and Payments

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Will my rates increase?

No. Your current pricing will remain the same for the foreseeable future. Should any updates occur, we will provide communication.

Where do I send my payments now?

You can continue making payments the same way you always have. If there are any changes, we will ensure you receive clear instructions well in advance.

Employees and Technicians

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Will my current technician or point of contact change?

In most cases, you will continue to see the same familiar faces servicing your home. If any changes occur, we will make the transition seamless with equally trained professionals.

Are employees from Evergreen Pest Solutions staying on?

Yes, we are welcoming many Evergreen team members to ensure continuity and maintain the exceptional service you expect.

Communication and Support

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Who do I contact if I have questions or concerns?

Should you have any questions or concerns, we’re here to assist at (the previous number) or feel free to contact Aptive directly at : (our customer service line)

How will I be notified of any updates?

We will keep you informed through your preferred communication method, including email, phone, and mail.

Transition Process

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Will there be any disruption to my service during the transition?

No, we have taken every measure to ensure a smooth transition with no service interruptions.

How can I provide feedback about the transition?

We value your feedback! Please reach out to us via [specific feedback channels], and let us know how we can continue to serve you better.

We appreciate your trust in us and look forward to continuing to provide you with exceptional pest control services!

Multiple ways to connect.
Choose what works for you.

Our customer service team is ready to answer any questions.
We’re available by phone, text, email, or online chat.

Customer Portal

my.goaptive.com/evergreen

Speak to Support

1-208-314-9794

Email Customer Support

[email protected]

Welcome to the Neighborhood

At aptive, we are dedicated to improving your home in ways you never thought possible. Take a moment to watch our video and see for yourself how Aptive is revolutionizing the you live

The reviews are in.

Peggy Ganem 1 year ago

Very pleasant to do business with. Very honest and dependable. He went above and beyond.Always excellent

Margaret Shafer 1 year ago

Ryan was professional, friendly and knows bugs. He found wasp nests between boards on my deck and is trying several solutions to get rid of them.

Penny Tam 1 year ago

Very polite & come in the designated time period. Always answers our questions.

barbara sutherland whitehair 1 year ago

They do a great job, I recommend them.

Kim Castner 1 year ago

Zach was my technician and he was personable and professional. He had a conversation with me prior to service and was pleasant as he completed his tasks. I was pleased with his work and his level of concern about my pet and property. He treated my home both inside and out. I would absolutely recommend Aptive!

Joyce M 1 year ago

Pleasant and responsive technician

Susie St. John 1 year ago

Respectful. Responsive. On time. Helpful. We have a big rat problem because we have chickens. Tim was quick to check out/ fill the bait stations & make some suggestions to help catch the rats. Tim's an efficient & professional guy. Many thanks!!

Loraine Angelini 1 year ago

Hi. JERMAINE was just here. HE was knowledgeable, professional and a genuine pleasure. FRIENDLY!! As he worked n we conversed, actually laughed together thru process.
I HIGHLY RECOMMEND THE SERVICE. AND (among many) JERMAINE HIMSELF.

Sharon Tiesi 1 year ago

They always do a nice job. Top scores!