California Privacy Notice

If you apply for or accept an offer of employment, we may collect:

• Identifiers such as name and address, social security number, driver’s license number, alien registration number, passport number;
• Characteristics of protected classifications such as age, marital status, gender, disability, race, citizenship;
• Internet or other electronic network information such as browsing and search history, data collected by cookies;
• Geolocation information from mobile applications and vehicles or vehicle equipment, including precise geolocation;
• Audio, electronic, visual, thermal, olfactory, or similar information such as call recordings, chat transcripts, information collected in phone screenings and interviews;
• Educational information such as educational institutions attended, degrees received, college transcripts;
• Professional and employment information such as resumes, CVs, positions held, tenure, references, skill assessments;
• Medical information such as drug test results, doctors’ notes, leave of absence forms, workers compensation forms;
• Banking, financial and insurance information such as checking account and routing numbers for direct deposits, 401(k) account information, loans, mortgage documents and garnishment information, insurance policies and coverages;
• Beneficiary and dependent information such as the names, social security numbers and gender of your beneficiaries/dependents; and
• Inferences drawn from the above categories of personal information that relate to your characteristics, behavior, attitudes, intelligence, abilities and aptitudes, including criminal background information and driving history.

Some of the personal information listed above may be considered sensitive personal information under California law. This includes your social security number, driver’s license number, alien registration number, passport number, race, citizenship, medical and health information, content of communications where we are not the intended recipient (e.g., if you use your work email for personal correspondence), and precise geolocation information.

We use personal information for business purposes, such as:

• Account creation, fulfillment, servicing and customer support: to create customer accounts, allow customers to create online accounts and profiles, provide goods or services, keep customers informed about the status of their services, respond to questions and address customers concerns, and deliver updates, upgrades and product improvement information;
• Marketing, market research, and analytics: to send communications and offers for our or third parties’ products and services, including offers based on consumers’ interests, personal and business characteristics, and location, perform analytics, and conduct market research;
• Collection and credit reporting: to collect on outstanding balances and update credit reporting agencies;
• Surveys, promotional events, contests: to administer surveys, polls, sweepstakes, contests, loyalty programs, and other promotional events and contests;
• Other company communications: to provide consumers with information that may be of interest such as company newsletters, announcements, reminders, and service bulletins;
• Website use and analytics: to provide you with access to and use of our Sites, analyze consumers’ use of our websites, including the use of third-party web analytics services, which may utilize automated technologies to collect personal information and usage data;
• Eligibility and pricing: to determine if consumers are eligible for certain products, services, or offers and the pricing related to such offers;
• Product research: to conduct research and analysis for maintaining, protecting, and developing services, increase and maintain the safety of our products and services, and prevent misuse;
• Business operations: to evaluate, develop, and improve business operations, products and services offered, perform business administration and other normal business activities;
• Artificial intelligence: to train, develop, and utilize artificial intelligence and machine learning systems that support or enable other business purposes listed herein;
• Compliance: to comply with applicable legal requirements, industry standards, contractual obligations, our policies, and take actions that we deem necessary to preserve and enforce our rights and the rights of others;
• Information security and fraud prevention: to operate information security and anti-fraud programs; and
• Other purposes: as otherwise described to you at the point of collection, with your consent, or as otherwise required by applicable laws.

We use sensitive personal information as follows:

• Aptive account credentials: for account creation, fulfillment, servicing and customer support, website use and analytics, business operations, and information security and fraud prevention.
• Precise geolocation information:for account creation, fulfillment, servicing and customer support (e.g., to validate customers’ locations when signing service agreements).

We may sell or share (for cross-context behavioral advertising purposes) personal information to third parties who are not our services providers. These companies may use your personal information for their everyday business purposes, including marketing. Over the past twelve months, we sold/shared Identifiers and Internet and other electronic network activity information to third parties. You may opt-out of sales and sharing as set forth in our Privacy Policy or by visiting our Your Privacy Choices page.

We do not sell or share personal information obtained in the employment context.

We may sell or share (for cross-context behavioral advertising purposes) Personal Information to third parties who are not our services providers. These companies may use your Personal Information for their everyday business purposes, including marketing. Over the past twelve months, we sold/shared Identifiers and Internet and other electronic network activity information to third parties. You may submit a request to opt-out of sales and sharing (for cross-context behavioral advertising purposes) as further described here.

We do not sell or share Personal Information obtained in the employment context.

We may retain each category of personal information for as long as needed or permitted based on your relationship with us, our legal and regulatory obligations, and our need to retain information for normal business purposes, including marketing.